Gift Card FAQ’s
Please carefully read the FAQ for Gift Cards here. Koa Counsel makes no representations, warranties, or conditions of any kind with respect to the Gift Cards. Koa Counsel reserves the right to refuse to accept Gift Cards that Koa Counsel believes were fraudulently or illegally obtained. Except as required by law or as expressly stated otherwise in the FAQ for Gift Cards, any amount on the Gift Card is non-refundable and may not be redeemed for cash.
Do you have to be a member of Koa Counsel to buy a Gift Card?
Nope. Anyone (member or non-member) can buy a Gift Card. You can purchase a Gift Card for your own use if you are already a member of, or whether or not you are a member, you can purchase a Gift Card as a gift for a member of Koa Counsel or any other woman achiever whom you believe would be inspired by, and would inspire, the other amazing women in Koa Counsel’s community.
Do you have to be a member of Koa Counsel to use the Gift Card?
Yes. If you are not a current member of Koa Counsel’s and you bought a Gift Card for yourself or you have received a Gift Card from someone else, you must sign up for Koa Counsel’s Membership (to the extent you meet the stated eligibility requirements) in order to redeem the Gift Card.
The Gift Card is not transferable or redeemable for cash. If you applied for our Membership and if your application is rejected for any reason, Koa Counsel will make a refund of the redeemed Gift Card amount used by you to pay for any Special Event. If your application for membership is rejected by Koa Counsel for any reason, you will need to send a request to Koa Counsel to request a refund of the Gift Card. After processing the refund request, Koa Counsel will issue a refund of the Gift Card amount to the purchaser of the Gift Card (“Limited Refund Exception”).
How is the Gift Card delivered?
Gift Cards are only issued electronically; no physical card will be provided. The Gift Card number will be delivered to the recipient’s email address that the purchaser provides at time of purchase of the Gift Card. Purchaser is responsible for providing an accurate and deliverable recipient email address. Recipient will usually receive a digital Gift Card via email within 24 hours, or on the delivery date the purchaser chooses.
How do you redeem the Gift Card?
Gift Cards may be redeemed by providing the Gift Card number at the time of checkout online. Gift Cards are not redeemable or exchangeable for cash (except as required by law). Gift Cards cannot be reloaded and are not refundable (except or the Limited Refund Exception described above). Gift Cards cannot be transferred for value. If the Gift Card does not cover the cost of the event you choose for the redemption of your Gift Card, you will have to cover the difference.
Does the Gift Card expire?
No, Gift Cards do not expire.
What are the terms and conditions?
In addition to the terms stated in this FAQ and on the Gift Card purchase page, the purchase, use, and redemption of Gift Cards is considered part of the Services and are subject Koa Counsel’s Terms of Use found here.
IN ADDITION TO THE GENERAL “LIMITATIONS OF LIABILITY” SECTION SET FORTH THE TERMS OF USE, IN THE EVENT THAT KOA COUNSEL IS FOUND LIABLE TO YOU FOR A CLAIM ARISING FROM A GIFT CARD, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE TO RECOVER ACTUAL AND DIRECT DAMAGES WHICH SHALL NOT EXCEED THE LAST BALANCE HELD ON YOUR GIFT CARD.


